Frequently Asked Questions

Everything you need to know about your CLARINE shopping experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery.

What payment methods do you accept?

CLARINE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with certified fair-trade factories.